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Reviews

DJ
Deborah J.

08/22/2019

Provided by YP.com

I am new to the area again after about 30 years. Baby, my cat, was very sick - borderline toxic. I didn't have an appointment when I brought her in. They just told me to come right away and they would work me in. They had me in an exam room in about 10 minutes no longer than it took to get me in the computer. I saw a doctor almost immediately. They took excellent care of Baby and the price was less than other places I have had her. She stayed overnight and when I came home she had all the medications she needed and special food too so I didn't have to go running around or waiting for one of the online services to get it to me. Baby is doing well now and I LOVE Surry Animal Hospital. I will never take her anywhere else!

CH
Chris H.

04/13/2015

Provided by YPmobile

I normally don't write reviews, but when it comes to something as important as your pet I feel people should be informed. I am new to the area so picking a vet was like rolling the dice. the initial visit was because my 13 year old dog was feeling bad, with a cough, and no energy. the coffe was not clearing up and she began to wheeze at night. I took her in at my appointment time and was quickly brought back to an examining room where I waited for at least 30 minutes while what sounded to be 15 dogs in a kennel barked at the top of their lungs. I understand where I was at, but it is a little upsetting to the animal you are bringing in. after 30 minutes the doctor came in and decided he needed to do an xray. he said he saw something on our lung he didn't like and gave her an antibiotic and cough medicine with the instruction to come back in a week. $212.I was to come back to do a lyme disease panel which I mentioned to him. The doctor is probably a good doctor and I understand they cannot figure everything out the first time. My neighbor told me of a very good vet closer and a lot better priced and with great reviews. Well since nothing had came back positive test wise, I decide to go to the new recommended vet to start again. As I go to get my xrays from Surry animal hospital the first staff lady up front was very nice but said I would have to come back because nobody could get the xrays that was there. She also said I could speak to the doctor when I got back to get the xrays. I come back proceed to tell the doctor that I am going to go to another doctor due to financial reasons and they are closer. he understood tried to justify the and handle things very professionally. as I go to the front desk to get the 50 cent disc that my X ray is on, they charged me $12 that was never mentioned before. when I spoke to the first lady I talked to about the charge this lovely red headed nurse chimed in,with her comments about the price of thé disc.all I had said to the first lady was that they don't charge us to get are xrays at a regular doctor and before I could get anything else out the lovely redheaded nurse that nobody was talking to chimes in on how expensive they charge you for the regular xrays at the doctor.so if you would like to go to a vet where if you say anything about your bill and they add to it with an attitude coming from people you're not talking to you will love this vet.the doctor I'm sure knows what he's doing but if you want to be treated poorly for saying anything this is the place to go.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Brands
All major pet brands available
Payment method
discover, master card, visa, debit, check, financing available, insurance
Location
We are located off highway 601 just behind Chic Fil A and the Mt Airy Yamaha.
Categories
Veterinarians, Veterinary Clinics & Hospitals, Veterinary Specialty Services