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Reviews

M
mcshaycharleston

05/10/2013

Provided by YPmobile
Terrible customer service

Purchased expensive custom sofa and quality of cushions has been absolutely terrible. Within a couple months of owning the sofa, the cushions lost their form and support and now causes me back problems(they're that bad). I have had to follow up multiple times and to no avail. They do not care about their customers and will not make it right if you are dissatisfied with the quality of what you just spent a small fortune on. I would gladly forgive the quality if it was remedied, but the store manager clearly does not wish to have repeat business and there is no accountability. Disappointing.

claimed iconBusiness Response02/23/2016

McShayCharleston - this pains me to read this review. For 86 years my family has strive to have impeccable customer service. Please call me at the store; (864) 884-2650, so this can be resolved. Mention that you are the YP.com reviewer so that I am fully aware of the situation. Sincerely, Lee Stuckey

This listing has been claimed by a business representative.

More Business Info

Make your house the home you have always wanted.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon:
Tue - Sat:
SunClosed
Extra Phones

Fax Number: 843-884-2874

Phone: 864-884-2650

Phone: 843-884-2874

Brands
Bernhardt, Broyhill, Comfort, Drexel Heritage, Hooker Furniture, Paula Deen, Stickley, Thomasville, Tropitone
Payment method
visa, debit, check, mastercard, all major credit cards, amex, discover
Location
Just off hwy 17/ Johnnie Dodds Blvd & Bowman Road.
Categories
Furniture Stores, Bedding, Mattresses, Patio & Outdoor Furniture
Other Information

Price Range : Average

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