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Reviews

L
lsevertsen

06/27/2013

Provided by YP.com

I brought my diamond engagement ring to Bennett Jewelers. The diamond had fallen out and was chipped. They had the diamond polished and I only lost a point! A couple of prongs on the ring were broken. They built them back and made it more secure. It's like a new ring! I am very happy. Peggy, the owner, designed a ring for my mom years ago. It was gorgeous! She's very talented. Love you Bennett Jewelers!

11/23/2012

Poor Service, Poor Attitude, Poor Craftsmanship, Poor Value

I trusted P.K. Bennett to re-size my wife's diamond ring that I had given to her many, many years ago. When I picked up the ring, it was missing half of the diamonds, and there was a HUGE 'scar' where the re-sizing had taken place. I have had more than a few gold rings resized, and NEVER have I seen this mark on them. I complained and said that this was un-acceptable: the poor work (scar) on the resizing, and the missing diamonds. The ring was given back and the clerk said that they would certainly take care of it. After waiting a month for P.K. Bennett to call me to tell me that they had finished the work, I called them. I asked when the ring would be finished. I was told that they didn't have it. I came into the store to get my wife's ring, and they told me that it was picked up weeks ago, when I had been in the store to pick it up the first time. There was no sign of my wife's diamond ring. Gone. Forever. If you don't care about the safety and security of your jewelry, bring it here. If you want your diamonds stolen, bring your them here. If you want to feel like a fool, give your business to P.K. Bennett.This jeweler messed up, and wouldn't admit their mistake. Instead of fixing it, they stole their shoddy craftsmanship from their own customer.

A
andrew.sipes.3

11/09/2012

Provided by YP.com
I strongly urge anyone to star...

I strongly urge anyone to start their jewelry purchase process at PK Bennett. I have absolutely nothing negative to say about PK. The owners and employees pride themselves on ensuring you understand what you are buying. During my recent diamond purchase, they would not let me buy anything on my first nor second visit. They wanted to make sure I fully understood the 4 C's, how to use the tools, and gathered a plethora of knowledge.



Trust me, you will not regret starting your research process at PK, next time you are in the market for a piece of jewelry.

01/26/2011

Personal service Family buisness

I go here every year to get my wife a Holiday gift. I'm suprized they remember me and what I like. Rich and his wife are people who care about the person and getting it right as well as taking pride in thier buiness. My puchaces are by no means large but I leave feeling satfied with the value as well as the service.

12/07/2010

Response to above review

This is Rich Bennett the owner of PK Bennett Jewelers. We would really appreciate some more descriptive feedback regarding your experience at our store. We strive for excellence in customer service and with a customer base of over 5000 cuustomers we know that at sometime we will not make everybody happy. It is important to us to know about those experiences and correct them as soon as possible. Thank you for your feedback and we look forward to hearing from you soon.

08/21/2009

Terrible customer service

Nothing but rude service. I would NEVER recommend. Stay away unless you like abuse.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Extra Phones

Fax: 847-680-5407

Services/Products
Appraisals Diamonds Engagement Rings Financing Available
Brands
Tacori
Payment method
amex
Location
Butterfield Plz
Neighborhood
Muirfield Village
AKA

Pk Bennettjewlers Inc

Categories
Watch Repair, Appraisers, Jewelers, Jewelry Repairing, Watches
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