Bill's Import Clinic

Write a Review615-893-0933

CLOSED NOW - Opens at 8:00am

Honest and fair



The bad reviews here are unfair and probably outright lies. There's no way this shop would treat customers poorly or rudely. Import Clinic owners are Christians and conduct business in a friendly and honest manner. I've been a customer for nearly 20 years. Import Clinic has a long standing record of serving customers and keeping their vehicles running at their best. Are they perfect? No. But, they have always made the situation right the few times that there was a mistake. (Many times "their" mistake was really no fault of their own... sometimes a new part is bad, etc. But Import Clinic corrects it for free and makes it right.)



I'd like to point out that anyone may post here... anonymously, including disgruntled ex-employees (who were fired for stealing, etc..) and even the competitor shops maliciously post false reviews here and at other sites. "Good, bad, or indifferent—it's your story" ... or, your lies. Moreover, ex-parts suppliers (that were fired due to their consistent uncorrected mistakes and incompetence) can come here and post bad things about Import Clinic. The take away... Don't take what you read at face value. There are many bad people out there. Judge for yourself, firsthand.



Try Import Clinic! You won't be sorry. Everyone wants an auto repair go to guy that is fair and honest... that can be trusted. This is the place! They've never done me wrong!

I took my Chevy Tahoe to "Bill" who kept the vehicle 5 days before even telling me what was wrong. Then it took another 3 days and a $1000 later I find that my wing nut holding down my air breather is gone and there is some kind of adhesive on my fuel injector housing, come to find out they broke the retaining bolt to the fuel intake line and glued it back together. Now $400 more to replace the fuel injector housing on my own, I've done all the work that would normally had to be done (Upper and Lower Intake manifold gaskets) in a day and for $55. Now add $400 on top of that. You be the judge and inspect your car before you leave because they will screw you!!

I arrived at work to find my car's radiator had busted. I had some big ticket plans that evening that I could not cancel, plus a hot date! I called around to other local shops to get some estimates. The more I called the grimmer the outlook for my evening became. Then I came across Bill's Import Clinic. A pleasant woman answered the phone. I explained my dilemma. Not only did she quote me a price that was over 1/2 of the other shops, she explained to me that she would try her best to get my car running by that evening. After I accepted the term, I proceeded to give her my information, by the time I got off the call; a tow truck had arrived and took my car away. YES, by the time I went outside my car was already loaded and on its way to the shop! As my work day came to an end I arranged to have a friend drop me off to pick up my car. To my surprise my car was sitting in the same parking spot I left it that morning. Not only was it fully repaired, the price was mind-blowing and the entire experience leaves me reassured that even though I drive and older car, these guys will treat me with respect and treat my car like it was brand new. It didn't even have any grease marks on it; I couldn't tell it had even been worked. I had to raise the hood and physical touch the radiator. You have my business. Job Well Done Bill, Job Well Done.