Firestone Complete Auto Care

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OPEN NOW - Closes at 6:00pm

Went in with an 02 sensor code and in the diagnosis process he uncovered that it was in fact an fuel pressure regulator issue. The problem however was what he tried to sell me on. I was told that a fuel pressure regulator was a major issue (spoilers its not) and that at any time it could cause a catastrophic fire in the engine bay. For background iv'e been driving with this issue for many months as it is not as serious as he tried to convey. In addition to the 300%+ markup on the fuel pressure regulator he attempted to sell me an unneeded 1200$ worth of work including 600$ for spark plugs and a 300$ fuel system clean. After telling him that i'm not interested in being scammed he came into the lobby to tell me the truck was fine (but I thought this issue was "serious" lmao). If you're worried about being taken advantage of I wouldn't touch this place with a 10 foot poll. Recommended only for the desperate or mechanically knowledgeable, and even then proceed with caution. While I don't have any reasonable way to prove it I noticed a vacuum line somehow cut open in between refusing his scam and getting my vehicle back. Keep in mind this was after waiting 3 hours. Another lady had a scheduled apt and was held up to the point of missing her medical apt due to this mechanics salesman antics.

I have used this location a couple of times and they have always been professional with great friendly service, honest & fair. If they can give you a discount they often do & have great deals online. I would highly recommend them!