Gerber Collision & Glass
115 Indian Park Dr, Murfreesboro, TN 37128
Reviews
06/24/2021
Provided by YP.comDropped my car off 2 1/2 weeks ago on 6/7/21 for some minor scratch and dent work. I was assured that all of my parts were in before I dropped off my vehicle. Was told my car would be ready on Monday 6/ 21/21 so I turned my rental car in. When I got a ride to Gerber I was told it was not going to be ready until tomorrow and I would get a phone call later that day. Never received a call. Called up there and was put on hold so long I hung up. Next morning Tuesday 6/22/21 got a text that said we apologize for not calling you yesterday but your car should be ready this afternoon. No one called so I called and was told it would be ready tomorrow. Today is 6/23/21 and was told this morning after calling that it would be ready later this afternoon. No one called me all day, they close at 5 pm so I got a ride to Gerber at 4 pm. Was told to sit in the lobby to wait on the manager. 30 minutes later the manager addresses me in front of everyone in the lobby and told me he was waiting on a part and it wouldn't be ready until "tomorrow". This is the WORST place I have ever dealt with. I have Missed 3 days of work because these people can't get their story straight and have jacked me around for the past 2 1/2 weeks. Do your yourself a favor and take your car anywhere but here!!
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Services/Products
- Auto Body Repair Auto Glass Collision Repair Dent Removal Estimates PDR Paintless Dent Repair Windshield Replacement
- Payment method
- amex, check, discover, master card, visa
- Other Link
- Categories
- Auto Repair & Service, Automobile Body Repairing & Painting, Windshield Repair