Enterprise Rent-A-Car

Write a Review951-894-1514

CLOSED NOW - Opens at 8:00am

When I went to pick up my car they were very friendly and very nice. They gave me a free upgrade from an economy car to a Chevy Cruze. The only down side to that is that's the car I already own. So I was a little disappointed that I didn't get to try something new. In addition to that the car was in pretty bad shape. There were numerous schratches all over the car, there was a crack in the window shield, and the brakes on the were horrible as well. There were several times where I would be at a stop light and had my foot on the brake and then would notice that the car was slowly moving forward. That is not ok! This was also the fist time in me ever renting s car that they gave me a car with an empty tank of gas. When did that become your new standard?
Also, when returning my car the location was packed. Which is understandable for a Saturday afternoon. However, the lady behind the counter seemed a little bit frustrated and when she went to check the car she didn't notice that I had left my iPhone charging cable in the passenger seat of the car. And unfortunately I didn't remember until it was too late. I told her about the brakes and she said ok. Didn't say that she would look into it or try and have it fixed. That scared me. Overall I would say my experience at this particular rental car location was very unsatisfactory.