Volkswagen of Murrieta
41300 Date St, Murrieta, CA 92562
Reviews
06/05/2017
Provided by YP.comSalesman Aaron Jensen and Admin Staff's teamwork made our experience purchasing a new vehicle an awesome experience!
We will continue to refer to Volkswagen of Murrieta!
02/02/2013
Provided by YPmobileThe manager was very very Rude!!!!! So not Professional!! They need to be nice to There guest no matter what race:/
09/21/2012
Provided by YPmobileI don't even know where to start. After I dropped our car off at the dealership for a scheduled appointment, it took 5 days to diagnose a new spark plug / wire failure. It took an additional 3 days to get it fixed. 8 days for a spark plug fix!!! In addition, they billed us for $30 of gas, put 100 miles on the car during the week+ they had it, and we got it back with an empty tank. Glad we could provide someone with transportation and fuel for a week!!!
While it was there we also had them diagnose a problem with our satellite radio/Bluetooth which were not working. They submitted a claim to our warranty company and here we are, over a month later, and they keep telling us that they are waiting for an authorization from the warranty. I took it upon myself to call the warranty company this morning and found out that they haven't submitted any documentation for the repair. They only sent over a dollar amount to replace it (no part number, replacement options, etc.). Every time my wife or I call we get a run-around. The service manager never returns our voicemails we leave for him and has our incompetent service advisor call is with the same story. We thought we should have our VW serviced at the local dealership, but apparently they can't get the job done. Not a pleasant experience, not going to be a returning customer. STAY AWAY !!!
04/20/2012
Provided by YP.comPrompt service. Parts guy confirmed with a specialist that he was ordering me the right part - a part no one within miles had. Thankfully Murrieta VW still supports my (not so new) VW.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Brands
- Hendrick Automobile Group
- Payment method
- financing available
- Location
- Murrieta Auto Mall
- Neighborhood
- South Murrieta Business Corridor
- Other Links
- Categories
- New Car Dealers, Auto Repair & Service, Automobile Body Repairing & Painting, Automobile Leasing, Used Car Dealers