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Reviews

J
jean7101

02/17/2011

Provided by YP.com
Horrible Customer Service

We attended a wedding in MB at Villa Romana Restuarant and the cake was to be provided by Dolce. There was confirmation for the cake to be delivered at 4 pm but the cake was not there. The restuarant was so helpful and made a cake to replace the one not delivered for the 25 guests. The cake they made was a great cake too! The bride handled it well. The bakery owner shows up at 8 pm and says that she was told by the restuarant to deliver at 7 pm (which she was still late for!) but the bride was the one that confirmed and contracted with the bakery. Not to mention the credit card had been charged for the cake a week before delivery! The bride confronted the bakery owner and she said she would refund the money with about 30 witnesses in the kitchen. The next day the bride calls the bakery demanding her refund and the bakery owner refuses and calls the cops to get a restraining order. The bride handled it well and never threatened her in any way. Just bad business and very unprofessional. Do not use this bakery!!

M
mizchrystal

01/08/2010

Provided by YP.com
this is a great place... the ...

this is a great place...

the product was wonderfull and the staff was a warm and welcoming atmosphere..

i will be back..i hope they stick around for a long time.......

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Categories
Bakeries, Wedding Supplies & Services
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