The Pet Doctor
2321 Dick Pond Rd, Myrtle Beach, SC 29575
Reviews
03/06/2018
Provided by YP.comWe had an emergency and brought our dog into the office. They were very kind and took our baby right away. She cut her chest while on a walk and needed 8 stiches. Thank you for taking such great care of us!
04/04/2014
Provided by YP.comThis place doesn't bring the charts into the ex
room and ask same questions over and over
again about your pet.If they would just look at the charts it would save a lot of time.You see a different Vet every time.Very unprofessional
staff and rude.
06/15/2016
Provided by YP.comI had ordered Nexgard for my beagle from PetMeds and received letter from them stating that The Pet Doctor was insisting I pick up the prescription in person. Pet Meds advised that the Vet could either mail it to myself or fax to them or they could call them in order to process this prescription.
When I contacted Pet Doctor I was advised they would call me back to resolve this. They never called back. Subsequently when I contacted them for a second time I was told it was illegal to mail it to me (don't know if that's true. I asked if they could call or fax to Pet Meds and was told they don't do business with them. I also tried to explain that I am disabled and cannot drive there and it would cost me nearly as much to pick up the prescription by taxi as it the prescription cost since the person who usually would drive me it out of town currently. I received nothing but silence on the phone. So now my dog has no meds and need to find a new vet closer and a lot more friendly.
01/13/2017
Provided by YP.comMy dog is a patient at the Pet Doctor and the staff there is very friendly and good with the pets. I am very happy with there service.
10/28/2016
Provided by YPmobileI called to see if they would board a heartworm positive dog. I was informed they would and the cost would be 140.00 for a week. I went in to fill out paperwork. The staff although nice were not trained well. Since I needed a little over a week and was not sure how many days over it would be I was told the best "package" would be to pay for eight days. On the eighth day they would call to update. On that day a male called to ask me why I hadn't picked my dog up. I I formed him about the conversation I had with the staff and he understood. I asked him if the info was noted on my paperwork and he said it wasn't. When I went in three days later I was told I owed 550.00. I told the young lady this had to be wrong because I already paid 230.00 and owed for three more days. She fooled around with the computer for 15 minutes and called another staff member. She informed me I owed 422.55 I paid it to get my dog back. She said she would discuss my concerns about being overcharged with the Vet who owns the business and get back to me. No one ever called. The next day I called back and asked if the vet would call me - never heard from her. Because of the incompetence, cost and deceit I would not recommend this kennel. I should mention that my dog needed medication. The dosage was on the envelope I gave the staff. One half pill for two days. One quarter pill for four days. They charge $3 for each dose. They said they dosed him twice the first day which was wrong . I don't know if they made a mistake in paperwork or dosed him incorrectly.
09/06/2016
Provided by YPmobileIt seemed to me that they are all about the money and not there for you or your pet. They've gone through so many workers because of how bad they are.
04/19/2016
Provided by YP.comAssociate vet's don't stay (why) all your pets visits are performed by a vet tech at veterinary prices. Over rated.
02/09/2016
Provided by YP.comI heard about the February Dental Special for pets and I called in to schedule the appointment, They were very nice and accommodated me when I had to bring my dog Tux in on the weekend. Made me feel welcome once I came into the office.
10/21/2015
Provided by YP.comI give Pet Doctor in Myrtle Beach a 5 star. We were visting the area and had an emergency with our dog. We had to carry him into the office as he could not walk. Of course we did not have an apt. but were taken to a treatment room right away and the vet techs attended us right away and began their assessment. We were treated with so much love and care. We even got a call the next moring asking how Harley was doing. I would highly recommend this practice to anyone who is in need of a vet in the Myrtle Beach area
09/21/2015
Provided by YPmobileWe appreciate you so much as well. You and your staff were awesome in our time of need. Back in March we had to put our beloved beagles Rusty 15 years old and Sadie 12 years old down at the same time you and your staff took our feelings and emotions seriously. You were there before, during and after. I cried the day your staff sent a sympathy card along with 2 Rainbow bridge poems one for each dog with their paw print and their name in it. That meant and still means the world to us.
When we decided it was time to get two more beloved beagles Khaleesi Grace 7 months now and Jackson Teller 4 months old now, you and your staff have been there guiding us and giving us advice. Thank you for all that you are and all that you do. We will be forever grateful!
03/22/2015
Provided by YP.comOn Friday night we had to euthanize our dog. I didn't want to move her from our home so I researched to see if there were any vet services who would come to our home. I came across Dr. Kendra Levy. I'm so grateful to her, the technician, and this service. They couldn't have been more helpful, and compassionate and supportive through this process. I was able to let our little Gigi move on in the peace of her home, which was the best gift I could have given her since she doesn't like vet visits (it comes with a lot of anxiety). The entire process from the time I spoke to the technician until the time I had to say good-bye to Gigi was professional and I felt Gigi was in the best hands to her last breath. Thank you!!
03/12/2015
Provided by YPmobileLove everyone there! Always gentle and kind. ;)
02/28/2015
Provided by YPmobileThe Pet doctor is wonderful!! Dr. Stephanie and staff have always been very competent and kind to my pets. They are always willing to work you in when it's an emergency and have solved all our pet problems with professionalism. I read the other reviews....very untrue. I have been going there since they opened and have always been treated well. My animals have always been handled with gentleness and caring. You can tell the staff loves animals. The pricing is no more then anywhere else and they are always running specials. I highly recommend The Pet Doctor to evryone!!!
07/24/2013
Provided by YPmobileDo not go here! Unprofessional, incompetent, and rude. Do not care about your perty and have no idea what they are doing. I wish I wouldve read the reviews before going in and waiting 4 hours spending $300 for then to tell me my dog is stressed. A week later I went back in (drive 30 minutes because they couldn't call my pets prescription food into a vet closet to me) for then to tell me they were out of the food I needed! The vet told me she would have to recheck my dog before prescribing the food but was happy to sell me the cans when I came in without my pup. my dog is 11 years old and I've never had so much trouble. I only took her there because it was an emergency. Shes still sick but I would rather part $1000 at another vet than go back to the "pet doctor" for free.
03/02/2013
Provided by YP.comDon't got there! The staff is rude and the wait is ridiculous. They quote certain prices on the phone, and when you get your bill it is not even close to the same ballpark. They try to demote food brands, when I have been using the same brand for over six years and never had a problem. They do not focus on the main problem but instead try to sell you on other products.
02/15/2013
Provided by YPmobileThe Pet Doctor helped us tremendously when we thought that we were at the end of the road with our shih tsu. After examining our baby, they told us that it wasn't the end if the road, we still had options. I think it's been a year since we first came here. Our baby will be 13 next month. She has to take medication but she still has her quality of life. Thank you Pet Doctor!
02/27/2012
Provided by YP.comCompasionate. The Dr and her staff helped my daughter and I through a difficult visit. I will forever be greatful. {RIP - White Cat 1991-2/27/2012}.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: - Extra Phones
Fax: 843-650-4955
Phone: 843-650-4955
- Payment method
- financing available
- AKA
The Pet Doctor, LLC
- Other Link
- Categories
- Veterinarians, Pet Grooming, Pet Specialty Services, Veterinarian Emergency Services, Veterinary Clinics & Hospitals, Veterinary Specialty Services