Gorilla Games
256 S Route 59 Ste 124, Naperville, IL 60540
Reviews
12/05/2016
Provided by YP.comAmazing place to shop, video games and Magic cards all in one store! Definitely check them out if you are in the area.
05/15/2014
Provided by YP.comGreat store with everything a gamer like me needs. New games old games, even hard to find retro stuff!
10/09/2013
Provided by YPmobileTook my 360 in to get fixed. A+ service, had ny wii fixed and back to me in 2 days! I highly recommend these guys. Cool store for all kinda of video games too.
04/22/2013
Provided by YP.comI had an issue with my PS3. It was locking up from time to time, and only on certain games (COD, Joe Dirty2). I did a little research, and it appeared that it was on the urge of YLOD, and was overheating. Called around, and a local game shop Gorilla Games, said they could fix it. I took it in, gave them a deposit and waited. Five days later I get a voice mail saying they could not fix it, that it was the motherboard, and I could come and pick up my machine. I drove up to pick it up, and brought it home and nothing. I got a green light, but nothing on the screen. I thought maybe I need to reset the video. The button did not respond. I called the store, and the lady I picked up the machine from said that she would have the manager call me. If I had any thought for one minute, I would be getting back a bricked machine; I would have waited for it to die and bought a new one or sent it to Sony. The major issue I have is that I had singstar videos on the machine that had my kids when they were young.
I still got no call after 10 hours and finally reached out via Facebook. Long story short, I was offer $20 for the PS3 they broke. Once I threaten to take him to take then to small claims court, they offered me back my deposit , (which could take up to 5 days)
He is saying my machine was YLOD, when I dropped it off, which it wasn’t. If it was I would have sent it to Sony and gotten a replacement box for a $100. (which is the current rate for replacement) and a 1 year guarantee.
This store charges $90 for YLOD, and a 60 day guarantee. I was trying to be proactive. Now I have a bricked system that I am sending to Sony.
More Business Info
- Hours
- Regular Hours
Mon - Sat: - Payment method
- discover, mastercard, amex, visa
- Categories
- Video Games, Music Stores
- Other Information
Price Range : Average