Heritage Cleaners

Write a Review630-369-4777

OPEN NOW - Closes at 7:00pm

This place is a RIP OFF!!!! I have taken my laundry to Heritage Cleaners three times. The first time they did a good job so i went back when i needed my shirts cleaned. Second time I didn't notice until i got home that the shirts weren't well pressed, looked more like i put them through the permanent press cycle in the dryer. Was on my way out of town and chalked it up to being a one time occurrence. Third time i made sure to check the shirts before taking possession and again they didn't look well pressed. I asked why my shirts looked like that and she explained that's what the automatic press does. Sounded like a BS reason to me because this is the first time a dry cleaner (besides Heritage) has given my shirts back looking like this. The lady then proceeded to tell me to get my shirts carefully pressed its $4.80 per shirt and not $1.50. I let her know that is ridiculous and my shirts should be repressed at no charge. She let me know she was not the owner/manager and told me to come back the next day to speak with that person. When i returned i went through the same run around with the manger Mia (who had a horrible attitude acting like i was at fault for this) again refusing to repress the shirts stating it would cost her money and that i should just run an iron over them. WELL THAT DEFEATS THE PURPOSE OF PAYING TO HAVE THEM DONE! Realizing this was going no where i let them know what bad business this was and i would never use their service again.



Needless to say i am EXTREMELY DISAPPOINTED with the whole situation and WILL NEVER GO HERE AGAIN!!!! Especially since there was no professionalism on their end and the best solution was a SMART @$$ remark. Unless you want to pay $1.50 for your shirts to look like you just pulled them out of the dryer or $4.80 for an actual press STAY AWAY!!!!!!!!!!!!!