Hotel Arista
2139 City Gate Ln, Naperville, IL 60563
Reviews
02/19/2014
Provided by YPmobileMy husband and I had the pleasure of staying in a suite the night of our wedding, courtesy of my mother. Unfortunately the hotel highly lacks a certain je ne sais quois that you'd expect from such a high class, pricey hotel. Despite the scratchy sheets and towels, we managed to enjoy the incredible view and luxurious bathtub. However, upon checking out it was brought to our attention that they were about to charge my husband for the room. When I sent him back in to clear things up they assured us their "files" showed my mothers credit card would be charged. A week later, my husband informs me they did in fact charge his credit card. We've been in contact with the hotel and are always told we will be called back, but are not. This Hotel may look fancy, but the way it is managed is far from. Take your business somewhere with a better track record and more experience.
More Business Info
- Hours
- Regular Hours
- Extra Phones
Fax: 630-245-1095
TollFree: 866-949-4639
Phone: 630-579-3650
Phone: 630-778-8623
- Services/Products
- Property Amenities:24-hour Front DeskElevator24-hour Business CenterRoom Amenities:In-room safeRefrigeratorCribs/Infant Beds AvailableCoffee/Tea MakerRollaway/Extra Beds Available
- Brands
- None
- Payment method
- discover, amex, master card, visa
- Location
- Citygate Ctr
- AKA
City Gate Hotel
Arista Spa & Salon
- Other Links
- Categories
- Hotels, Lodging, Restaurants