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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
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Reviews

C
csmanager86

06/24/2013

Provided by YPmobile
Horrible customer service

This has got to be one of the worst mcdonalds period. The customer service at this location is some of the worst I have ever experienced. Not just throughout McDonalds' locations but of any store or restaurant in general. They constantly get orders wrong and then proceed to blame the customer or tell the customer that they are wrong. All they have to do is say, "sorry for the wait sir, I will try to ensure that it will not happen again." But instead you get a rude comment as the customer service rep walks away. This is horrible. I know your job sucks but do not blame the customer because you are too lazy to go to college and get a real job. Or maybe if you got riders right and had happy customers your job would not be so bad.



Corporate needs to come clean house at this location. Too many people there for far too long.

More Business Info

Hours
Regular HoursM-Sa 24hr, Su 4am-11pm
Services/Products
DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
Payment method
amex, discover, master card, visa, cash
Location
Tower Crossing
Neighborhood
Tower Crossing
Other Links

http://www.mcdonalds.com/

https://www.mcdonalds.com/us/en-us/full-menu.html

https://mcdonalds.smart.link/mjuu1ggdi

Categories
Fast Food Restaurants, Hamburgers & Hot Dogs, Restaurants, Take Out Restaurants
Other Information

Take Out: Yes

Cuisines: Ice Cream, Omelets, Cafe, American, Burgers, Hot Dogs, Diner, Fast Food, Yogurt, Sandwiches, Healthy

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