Nicor Gas Company
Write a Review 630-983-8888

1844 W Ferry Rd, Naperville, IL 60563

Founded in 1954 and located in Naperville, Ill., Nicor Gas is a subsidiary of Nicor. Nicor Gas is a natural gas distribution company that serves more than 2 million customers in over 640 communities. It operates a pipeline network of more than 32,000 miles, which is connected to the underground storage facilities in the United States. The company employs a professional staff and offers 24-hour emergency services to the residential, commercial and industrial sectors. Additionally, Nicor Gas offers Customer Select, a voluntary program that allows its customers to select a new natural gas supplier and learn about their pricing options, incentives and services. The company also files a gas supply charge with the Illinois Commerce Commission, which regulates all Illinois utilities. Nicor Gas additionally offers online information on several factors that determine gas bills, tips for recording gas meter readings, rate variations and finding a nearest payment center.

Reviews

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09/20/2011

Provided by YP.com

I wish I could give negative s...

I wish I could give negative stars. Nicor is an evil corporation.

First they took us off the budget plan WITHOUT notification. After we got a few months behind, THEN they shut off the gas WITHOUT notification! The regular bills keep coming, but they never make any mention of an impending shutoff. They admit they only send one notice... guess what I didn't find in the mail? Anyway, we pulled some strings, called and paid the bill in full, on the spot. Do you know what they told us after they had our money?

They MIGHT be able to get the gas back on in a week. But we had to set up the appointment now, if we waited or tried to get one earlier, it could mean we had to wait even longer. A WEEK!!!!

That's A WEEK without hot water for showers, or laundry, or dishes!
A WEEK without heat!
A WEEK without using the stove!.
A WEEK without a clothes dryer!

Look at the other reviews online, they all tell this SAME STORY... taken off budget plan, no notice, they happily take your money and tell you to sit and wait for them to get around to turning it back on. Those negative reviews go back YEARS! This is their policy. They don't care if you have kids, they don't care if you are elderly, they don't care if the economy is hurting you. THEY. DON'T. CARE.

A WEEK without gas is punishment designed to teach people a lesson. Don't be fooled into thinking it's anything else. They just flip the switch and it could be back on.

They say they can't get it on any sooner than a week. How long do you think it would take to get a new service hooked up?

Use another company if you can.