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M
magilla

03/06/2010

Provided by YP.com
DO NOT GO HERE

ABSOLUTELY THE WORST EXPERIENCE I HAVE EVER HAD AT A RESTAURANT. I ORDERED A SMALL PIZZA TO GO AND IT TOOK 40 MINUTES. WHEN I GOT HOME IT WAS COMPLETELY WRONG. I CALLED AND SPOKE TO A WOMAN AND WAS TRYING TO EXPLAIN THE PROBLEM HOWEVER SHE COULD NOT HEAR ME DUE TO THE NOISE LEVEL WHERE SHE WAS TAKING THE CALL. AFTER THE THIRD TIME TRYING TO EXPLAIN IT TO NO AVAIL SHE SIMPLY AND RUDELY TOLD ME SHE WOULD CREDIT MY CARD AND TO GO GET MY PIZZA SOMEWHERE ELSE. I WAS SO APPALLED I CHOSE TO GO BACK TO THE RESTAURANT TO SPEAK TO A MANAGER. WHEN I ARRIVED AND ASKED TO SPEAK TO THE MANAGER SHE SHUFFLED US OUT THE DOOR TO THE CURB TO SPEAK. AS IT TURNS OUTS THE WOMAN I SPOKE TO ON THE PHONE WAS THE MANAGER!! BEFORE I COULD SAY ANYTHING SHE TOLD ME SHE CREDITED MY ACCOUNT AND TO GET OUT OF THERE, WHILE WAVING HER FINGER IN OUR FACES. IN THE MEANTIME THE HOST ALSO CAME OUT AND WAS YELLING IN OUR FACES. WE TURNED TO LEAVE WHEN ANOTHER EMPLOYEE CAME OUT AND SNATCHED THE PIZZA OUT OF MY HAND. I HAVE NEVER SEEN A RESTAURANT WITH SUCH BAD EMPLOYEES AND TERRIBLE MANAGEMENT. THE ONLY GOOD THING THAT CAME FROM SUCH A HORRIBLE EXPERIENCE IS BECAUSE I LEFT WITH NO DINNER I FOUND MORAVELAS RIGHT DOWN THE ROAD WITH DELICIOUS FOOD AND EXCELLENT FRIENDLY STAFF.

More Business Info

Hours
Regular Hours
Mon - Sun:
Extra Phones

Phone: 239-775-2200

Location
King's Lake Square
Neighborhood
East Naples
AKA

Aldo's Pizza

Aldo's Ristorante Italiano-bar

Aldos Ristorante Italiano and Bar

Categories
Pizza, Italian Restaurants, Restaurants
Other Information

Cuisines: Pizza, Italian, Continental, European

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