Family owned and operated with over 30 years experience. We provide nearly any type of fuel, fuel oil, home heating oil products, burner service, furnace repair service and emergency heating oil.

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Reviews

VS
Vicky S.

03/06/2015

Provided by YPmobile

I have been a customer for years. I will never order oil from this company again.I called first thing in the morning yesterday because my oil tank was on empty. They took my credit card information and I paid in full. I waited till six at night. Meanwhile there is a snow storm and its freezing. So I call pier full at 6pm. The answering service said all went home for the day. I stated but I paid services for oil at 8:30am. I been waiting all day for oil guy. He states y u wait? And that I have to wait till tomorrow morning. I have three children. And on empty. He stated go to gas station and get gas and put that in your tank until morning. I said why? I paid for 50gallons of oil today? He said because of my attitude loose the number. I couldn't believe he said that????The owner!! I said ok. But I paid for 50,gallons today and received no oil??? So I received oil finally at 10am. And on receipt it reads FINAL DELIVERY. WHO DOES THAT?? BAD COMPANY! OWNER DOESN'T REALIZE I PAID MONEY FOR SERVICE THAT MORNING. AND DIDN'T RECEIVE TILL 10AM NEXT DAY IN SNOW STORM. HELLO ITS BUSINESS. I DONT CARE BOUT FFEELINGS. I PAID FOR OIL! BEWARE MAKE SURE U ASK A PAYING, IF OIL WILL ARRIVE THAT DAY.So I asked him nicely, why didn't he call me and tell me delivery is tomorrow? He stated I have attitude and loose number. Smh that's the owner:( I don't have attitude. I just expected what I paid for. NeverAgain!!!!

02/20/2015

Provided by YP.com

Terribly rude customer service. With so many friendly and accommodating businesses in South County, we would never consider using them again.

BP
Blaise P.

02/16/2015

Provided by YP.com

Management rocks but need to chill out a bit.

BL
Beth L.

12/10/2009

Provided by YP.com
Great Family Owned Business!!

I have been using Pier Fuel for the last 16yrs., since I moved down here from

Cranston.

From day one they have been very helpful and kind.

They will go out of their way to help you the Best they can.



With a Family Business , I find that these company's work alot harder to please

there Customer's. Because they are not only a Business they are part of the

Narragansett Community!!



Great Job - Pier Fuel,

Irish Johnson

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Services/Products
Heating Oil SupplierBurner ServiceHome HeatingEmergency Heating ServiceHeating ContractorFuel OilFurnace Repair RepairHeating Fuel
Payment method
check, debit, discover, financing available, master card, visa
Associations
BBB, RI Trucking Association, Narragansett Chamber of Commerce
AKA

Pier Fuel Co.

Social Links
Categories
Air Conditioning Equipment & Systems, Air Conditioning Contractors & Systems, Air Conditioning Service & Repair, Diesel Fuel, Fireplace Equipment, Fireplaces, Fuel Oils, Gas Companies, Gas Stations, Heating Contractors & Specialties, Heating Equipment & Systems, Heating Equipment & Systems-Repairing, Industrial Equipment & Supplies, Oil Burners, Oil Marketers, Utility Companies, Wholesale Gasoline
Other Information

Services: cleaning, Insulation, Installation, Emergency Burner Service, Boiler Repair, Boiler Installation, References, Full Burner Repair, Equipment Overhauls & Upgrades, Furnace Cleaning, Pre-Purchase Plans, Heating Systems, Boiler Heating