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Reviews

04/23/2018

Terrible Customer Service!!!

I ordered a 70 inch TV through Walmart .com that was sold by Electronic Express. I did not have time to unbox and set the TV up until about a week after delivery. When I unboxed the TV to set it up the screen was cracked and the TV doesn't work. I was informed by Jillian Zurliene in customer service that because it had been more than 48 hours that I could not return the TV. So now I have a $1300 busted TV set sitting in my living room. HORRIBLE CUSTOMER SERVICE does not even begin to describe this company. If you can't take care of your customers you should should be out of business.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
Sun:
Extra Phones

Fax: 615-259-9077

TollFree: 888-257-7500

Phone: 615-331-0113

Payment method
check, financing available, amex, cash, discover, master card, visa
AKA

Electronic Express Inc

Categories
Consumer Electronics, Computer & Equipment Dealers, Television & Radio Stores
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