National Certified Alarms, Inc was founded in Nashville, TN in 1997 by James A. Stein, because he believed that consumers were paying too much for their alarm monitoring services. NCA currently offers burglar alarm monitoring services at the very popular and competitive rate of $9.95 a month. NCA installed their first customer in April of 1998. Since then they have added thousands of customers. NCA USA, LLC. was founded in 2005 by Drew Trapnell and James A. Stein to expand the NCA alarm monitoring services to other markets in the United States. Trapnell serves as president and is guiding the timely expansion of NCA USA to other markets.. Trapnell's goal is to continue with the NCA business philosophy and business plan while expanding into the Southeast region first and then move to other areas of the States. NCA USA opened its first office in Memphis, TN in June 2005. A native Nashvillian and Vanderbilt graduate, Jimmy Stein started providing burglar and fire protection for Middle Tennessee in 1974, when he founded Allied Security Systems, Inc Allied Security Systems protected thousands of customers in the greater Middle Tennessee area, including Vanderbilt University, Nissan Motors, Baptist Publishing, U.S. Army, and Metro Nashville Government. It also served numerous residences in areas of Belle Meade, Green Hills, Bellevue, Hendersonville, Gallatin, Clarksville, Antioch, Madison, Dickson, Murfreesboro, Franklin, Columbia, and almost every other community of middle Tennessee. Jimmy resides in Nashville, TN with his wife. A graduate of Montgomery Bell Academy and The College of Charleston, Shooter Stein was a co-founder of NCA. He has received experience with a national marketing company, a publishing company, and in direct marketing for the trucking industry. He currently serves as President and is a member of the Board of Directors of National Certified Alarms, Inc He is a valued operational consultant to NCA and has been associated with the development and growth of NCA from its inception. Stein is certified as a "Qualifying Agent" by the Tennessee Alarm Contractors Board. He resides in Nashville, TN with his wife and 2 daughters. President, NCA USA, LLC. Using his experience as Managing Partner of Market Street Advisors, LLC of Nashville, Drew currently serves as President of NCA USA, LLC. Mr. Trapnell's expertise in corporate finance, strategic planning, and business development are utilized in his role with the Company. Prior to Market Street Advisors, Mr. Trapnell served as Partner with investment banking firm Capital South Partners, focusing on middle market corporate finance and mergers and acquisitions. Mr. Trapnell earned his BS in Economics from Vanderbilt University and his MBA from the University of Texas at Austin. He resides in Nashville, TN with his wife and three sons. When Jimmy Stein founded NCA in 1997, he believed in the Southwest Airlines philosophy of business, Provide a quality service at an affordable price. He was convinced this business concept could be utilized in the security alarm monitoring services business. Jimmy felt NCA could provide quality alarm monitoring services to consumers at a rate well below the industry average of $30.00 a month at the time of NCA's inception. The NCA team is proud of the continuing success of our $9.95 per month monitoring program ' as well as our reputation for excellence in the installation off new alarm systems for businesses and residences.
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Reviews

Mariska V.

11/30/2016

Provided by YP.com

Good service. Had this alarm in two houses so far. Technicians come over to install and explain options, I was able to cancel via email when moving, and they call immediately when the alarm goes off.

MH
Ma H.

11/30/2016

Provided by YP.com

Great service. You can reach them by often easily, the technician comes over and explains all. Prompt and forgiving response when the alarm goes off (by accident).

BB
Brian B.

10/19/2016

Provided by YP.com

The whole installation experience was wonderful. All of my questions were answered. The new technology allowed us to connect our system to the cell towers, because we have fiber optic phone lines, I thought that was great.

DS
Dwan S.

04/12/2016

Provided by YP.com

Installed the alarm on my house. Technician was very respectful of my time and did a wonderful job on the install.

RA
R A.

01/27/2016

Provided by YP.com

they are great. they are a tad bit expensive for installation and product purchase but you pay pennies compared to the other guys per month

LB
L B.

05/28/2015

Provided by YP.com

Rick was extremely nice,informative and did an excellent job of installing and explaining the system

TD
Tommy D.

01/21/2015

Provided by YP.com

Awesome. Cindy was excellent. Highly recommend this company. Thank you!

NL
Nicole L.

01/13/2015

Provided by YP.com

They did a great job and very informative!

HC
Heather C.

11/06/2014

Provided by YP.com

NCA has been great! I love the mobile abilities and key fab.

AA
Adam A.

10/10/2014

Provided by YP.com

NCA IS THE BEST ALARM COMPANY IN NASHVILLE TN.... I KNOW IT FROM THE INSIDE OUT FOR I AM AN EX-EMPLOYEE .. THEY CARE ABOUT EACH OTHER AND ALSO HAVE TONS OF CARE FOR THE CUSTOMERS !!!

LK
Liliana K.

08/22/2014

Provided by YP.com

Today I made a phone call to NCA, National Certified Alarms, 615-777-7622, at about 4:30 pm. The man that answered the phone was so rude. He sounded annoyed from the very beginning that somebody was calling. He kept repeating that I'll have to pay $189 up front and ignoring my questions. I felt as I was talking to somebody that totally does not care about the business. When I asked for the manager he raised his voice saying: none of them here, and hung up the phone! I am reading positive reviews below and the only reason I am writing this post is so that the company becomes aware that they have an employee that turns clients away. This was the WORSE customer service I EVER experienced. So disappointing.

MC
Michael & yolanda C.

08/06/2014

Provided by YP.com

I can't say enough about NCA. It is an Awesome Company. Love the service and the Tech. My Tech was of great help. He explained the system and made sure we were comfortable. He gave exceptional service.

H
hart0524

02/09/2009

Provided by YP.com
NCA is the best

I can't say enough great things about this company. I have always received the best service and you can't beat their monthly rate. I especially like that they're a locally owned company, and not a large national chain. It's rare that you find a company that you don't have any problems with... this is one of those companies. I highly recommend them!

J
jmr2007

08/05/2008

Provided by YP.com
Superb Service and LOW Monthly Rate!

Considering that I have a husband who travels a considerable amount, home security is top priority at our house. When my son and I are home alone I feel completely reassured by the fact that NCA is protecting us. On several occasions I have had to reach out to the service department due to false alarms. They were professional, courteous, and helpful! If you are looking for an affordable way to protect your family don't hesitate reaching out to NCA!

R
rwhitley6011

08/04/2008

Provided by YP.com
Professional Company

I've been an NCA customer for about 8 years. Very professional company with great rates. Highly recommend

M
melder

02/20/2008

Provided by YP.com
NCA is the best security compa...

NCA is the best security company I have worked with. They are very knowledgable and responsive! We have had an excellent experience with this company and would highly recommend them to anyone.

L
lizabyrd726

01/16/2008

Provided by YP.com
exceptional

NCA has always provided wonderful service and is very affordable!

J
jf4nca

01/15/2008

Provided by YP.com
Great Service and Support

I am on my 3rd house with their service and their service and products have been exceptional. I highly recommend them to anyone for personal or business security products.

J
johnbasstn

01/15/2008

Provided by YP.com
Great Service...

These guys are great. I felt good about the people I talked to on the phone and the implementation guys. Every time my wife sets off our alarm these guys are all over it.

K
kroda1

01/14/2008

Provided by YP.com
NCA Review

Excellent service at the best possible price. I HIGHLY recommend NCA to anyone in need of a home alarm system

More Business Info

BBB Rating
A+
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Hours
Regular Hours
Mon - Fri:
Brands
Commercial, Residential
Neighborhood
Sylvan Heights
Categories
Security Guard & Patrol Service, Fire Alarm Systems, Fire Alarm Systems-Wholesale & Manufacturers, Fire Protection Equipment & Supplies, Security Control Equipment-Wholesale & Manufacturers, Security Control Systems & Monitoring, Security Equipment & Systems Consultants
Other Information

Parking: On Site, Self