Williams Medical Supply

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my opinion of this product. first time purchasing from this store.
i purchased a FLA binder -three panel- from williams medial supply on 5/2021. thy do not have one on display so the sales person opened the package to show me. he only stated that once it is closed it stays closed. well, all new binders will stay closed. i asked if it rolls up or down he said no one has complained about that. since i could not put it on, i purchased it thinking it will not roll. i got home put it on and it not only rolled up from the bottom it rolled down from the top to sit in my waist line. very much a waste of money. i called to inquired about this, the sales person said no one has complained about it rolling. they do not have a review for their products, so that is why no one reviewed this product on their website very misleading and not the product you want, unless you want it to roll to a very tight belt at your waist. as for the binder disconnecting. it took two people to get it off/out of my waistline when it rolled there. i would not recommend this product. while trying to get it off, irritation and swelling resulted in my surgery site. major disappointment. the sales person greeted me (2 stars) was helpfully misleading and/or did not know what about the product he sold me, and did not provided enough information to make a sound purchase. they got my money, do not let them get yours as well, research

My thanks go out to WMS for going above and beyond the norm in delivering my urostomy supplies to me. Recent back surgery and subsequent complications has prevented my personally picking up supplies,yet an employee took the time to deliver the items directly to my home. That's true customer care!

Wow, it hasn’t even been 5 months since my last negative experience with this company. Once again, my medical needs have NOT been met by Williams...nor will they ever be in the future. I’ve been asked to take my business elsewhere, for calling them out on their pitiful customer service. They did not have my urostomy supplies in stock, said they would order them from the manufacturer for direct shipment to my home and that they would be here within the week. Acceptable arrangements, however 2 weeks later I’m still without my supplies and Williams has neglected to inform me that the manufacturer is notoriously back ordered and this is an ongoing problem. Not once did Williams contact me personally to discuss the problem. That is NOT behavior and service one is supposed to associate with a company of their SUPPOSED caliber. Now with my supplies exhausted and my wife out of state dealing with a pending family death, I’m left to fend for myself, bedridden due to recent surgery. I justifiably relied upon their professional assurances that I was being treated in a manner commiserate with their stead in the medical community. I guess this is what has become of customer service and professional behavior in today’s society. Williams Medical Supply, you’re an embarrassment to Nashville. Shop elsewhere folks!

I just signed in. I haven't done anything yet. I want to order some supplies. Where do I go for ordering.