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Yesenia H.

12/06/2014

Provided by YP.com

This business is extremely unethical and unprofessional. I do not recommend this business to anyone. They scam you out of money and then block your calls and even change their numbers to avoid you.
I called them for a quote to repair my chimney. Not once did they mention a fee for coming out to take a look when I was setting up the appointment. Once they arrived, the owner told me he needed to clean the fireplace to get a good look. Once again, no fee was mentioned for doing this. After all was said and done, he informs me that I owe him $145 for service fees and cleaning!! To top that off, he didn't even give me a quote for the work I was needing done because he didn't have his catalogs in yet. Something he should've mentioned when I set up the appointment! Not that I would ever give this guy my business, but till this day, (a month after he came out) he has yet to send me the quote he said he would mail us. We gave this guy $145 for absolutely nothing other than for having him clean a chimney that isn't even functional.
After calling him about all this and voicing our concerns, he said he would refund half our money back. After a week of not receiving the refund in the mail, we started calling and leaving messages that weren't being returned. After a week of calling, they blocked our phones altogether. It wasn't until we contacted the BBB that the owner, Mike Render, finally sent us a check although it wasn't even for the amount that he owed us.
Stay away from this business and its owner, they are nothing but scam artists.

More Business Info

BBB Rating
A+
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Hours
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Category
Chimney Cleaning
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