A Neighborhood Refrig Repair

Write a Review847-884-0800

Buyer Beware! Rich was friendly until he got hired to do repair. Then he became unprofessional.



First his hairdryer didn’t work to defrost the fridge, so he used ours. After the repair, I told him I needed to make a quick phone call & he immediately threatened to charge me more $. Seriously?!? The call was less than 60 seconds. I couldn't believe him or his attitude, especially after he borrowed my hairdryer for the job. A few weeks after the repair there were concerns and we tried calling him repeatedly to come & check the fridge. He called back one time. I left many messages after that callback and none of my calls were returned. 3-4 weeks went by & nothing. We had to hire another company. Rich only called back when I filed a credit card dispute because he didn’t honor his ‘service guarantee.’ Very disappointing!

WARNING! This is a one man (Rich) business and he was very friendly. After multiple visits and multiple charges to my credit card, I was told I would be issued a refund since he could not fix my fridge. When I attempted to get the refund from Rich, he would not return my calls. I have disputed the charges with my credit card company; and I have filed complaints with the BBB and the Attorney General.