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Reviews

SF
Sabine F.

06/16/2015

Provided by YP.com

Several weeks ago I called them to fix a leaky faucet. The bill came to over $100, including one part. The part charged was twice the price than what it would have been in the store. A little washer and seat were also replaced in the repair.



When the faucet started leaking even worse a few weeks later, I called them, because "parts & labor" were guaranteed for 90 days. A faulty washer was blamed for the problem, the one they had used in the initial repair.



Imagine my surprise, when I received a bill from them stating that the labor was free, because it was a recall on a repair, but then they turned around and charged me for the parts. The same parts they had used in the first repair and had declared defective. So what happened to "parts & labor"?



I had used them for many years, but this is a definite way to get rid of a loyal customer. Time to find a new plumber with more integrity.



Update***



Here we are, a month later, and the faucet is leaking again. Shoddy work.Very expensive, and the "part and labor guarantee" is a lie.

C
christina2012

03/24/2012

Provided by YP.com
I was thoroughly impressed wit...

I was thoroughly impressed with how quickly they answered my questions and then did the work!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Extra Phones

Fax: 254-699-7048

Phone: 254-781-4236

Phone: 254-781-4241

Payment method
amex, discover, master card, visa
AKA

Alsop Plumbing Inc

Other Email

Categories
Plumbers, Bathtubs & Sinks-Repair & Refinish, Boiler Repair & Cleaning, Gas Lines-Installation & Repairing, Home Improvements, Leak Detecting Service, Plumbing-Drain & Sewer Cleaning, Sewer Cleaners & Repairers, Water Heater Repair
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