At Your Service

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My wife and I have been customers of At Your Service for years. For our recent trip we paid cash in advance for a round trip service to and from Philadelphia Airport. The day before our arrival home, Carol Vanduren, the owner, informed us they would not be picking us up and we should "take a taxi". When we pressed the question of alternate transportation from Philadelphia to New Jersey, Carol began yelling. We asked her to please stop yelling, she told us to "shut up and go to hell". They left us stranded in Philadelphia and we have not heard from them since. We are waiting for a refund and an apology. Carol's demeanor was obnoxious and totally inappropriate. We recommend you don't use this service unless you want to be yelled at, stranded and ripped off of a pre-paid fare. We are contacting the Better Business Bureau and other organizations.