Badcock Home Furniture &more
Write a Review
WebsiteReviews
01/25/2017
Provided by YP.comPurchased couch/loveseat set in Sept. 2016. In December 2016 spring came loose in seat of loveseat. Called, took three weeks for serviceman to come and inspect. At time of inspection, serviceman said could not fix. I had to call to see what they planned to do. Said they had to order to "repair". Would take 4 weeks to get replacement part. That's a total of 7 weeks downtime on a 1500.00 purchase. Asked to speak to a supervisor at home office. Said it would take 24 hours for a return call. Service is not what I expected. As far as recommending Badcock to make a furniture purchase...Stay away, you'll not like their service.
Hi, Randy. Please accept our sincerest apologies for the frustration and inconvenience you experienced. While we hope this situation has since been remedied, we want you to know that our corporate team is always available to help. Should you ever need future assistance, please feel free to reach out via private message on our Facebook page (https://www.facebook.com/badcockfurniture/). Thank you for being a valued customer and sharing your feedback.
More Business Info
- Hours
- Regular Hours
Mon - Tue: Thu - Sat: - Extra Phones
Fax: 828-697-5225
TollFree: 800-223-2625
- Other Links
- Categories
- Furniture Stores, Major Appliances