Bellco Credit Union

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Four years ago I dumped chase bank. Since I am a veteran I opened my checking and savings accounts at USAA. They are a great bank, however there are times I need to deposit cash, get money orders,or withdraw significant amounts of cash. A difficult task when the only USAA bank is in Colorado Springs.

I found Bellco offered free ATM services and other assistance to USAA Members. They also delivered fast, professional, courteous, assistance every time I entered their credit union. That is when I decided to open a checking and savings account at Bellco as well, so anytime I needed any in person banking assistance I had a branch a mile from my house. It was an excellent decision!

Whether I am buying or selling a large ticket item, Bellco has been there for me every time.They also offer some of the highest rates on CD's, Money Market Accounts, and 4.5 % APY on their Boost Checking Account! Come on Man! The other Big Business Banks chase you away and charge fee's for everything. Right now they are paying a whopping .01% interest on your accounts and then charging you a fee. Come on over to a Colorado Non Profit Credit Union that serves it's customers!

On June 28, 2012 I noticed an unauthorized debit card charge for $79. Bellco closed the card and stated a new card would be sent within 5 biz days. A week later no card. Upon calling Bellco Customer Service, they stated they had not ordered the card from their 3rd party vendor in Fla. They made a mistake. They indicated they would expidite a rush order for a replacement card and I would have the card in 3-4 biz days. I never recieved the card in that time frame. I called again and was told they didn't know what was wrong. They said a rush order now would take 7-10 biz days. It is now 3 weeks and I still don't have a replacement card. They claimed the card would be sent Fed Ex. When asked if a signature would be required, they didn't know !! When asked for a tracking number, they couldn't provide one ! Excuse, excuse, excuse ! Bad enough my card security was comprimised yet alone dealing with incompetant customer service women.