Big Name Chemturf & Lawncare

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CLOSED NOW - Opens atTomorrow 8:00am

We were customers of once called Big Name Lawn care for 3 years. Who has recently added the "Chemturf" to their name. The Owner never called and asked if I wanted chemicals. IF you add a new service don't you usually call your customers to let them know? The first year I was mildly impressed, the second year they left ruts in my yard and scrapped up my brand new fence. This year they decided to leave us without ever calling to let us know.
Every spring we would wait and wait and then we would get the call "You ready for us to start mowing again" "YEP please start!" So this year we waited and waited, they never called. MY neighbor who also used their service called and that's when they finally gave us the news. There were 3 of us on the cul-de-sac that they serviced; they left all of us with weeds a mile high and claimed that they changed plans so we were not on their route anymore. They claimed they were not giving "once every two week" lawn service anymore, all of us were on this type of service. They never even called any of us to see if we wanted to switch to the new plan Or to let us know they had dumped us. So we could start looking for new service!
Foreigners do all the back breaking work while a white guy goes around and gets the clients. HE talks it all up and then you end up with lazy service. Some days were better than others and the workers were always sweet and tried hard, occasional mistakes were made, but the customer communication part is the worst.

Big Name and I have been together for four years. They are simply the best. I just turned my entire yard over to them... mowing, fertilizing, edging, weed control and leaf removal. I trust them and wouldn't go anywhere else.

When having your lawn done by somebody else, you are generally concerned with two things.



1) Do they come out on time.



2) Do they do a good job.



Big Name does both of those perfectly. They come out once a week or once every week, and they do a great job every time.



The prices and reasonable and fair in what I'm sure is a pretty competitive market.