Boise Plumbing

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OPEN NOW - Closes at 10:00pm

We called drain pro and waited for a plumber to show up. Called several times and then was told "on my way" 5 hours later no plumber no call and when we called did not have the decency to answer. It is Friday and if we would have known he wasn't going to be able to make it we could have called a different plumber. Horrible and would not recommend.

We couldn't be more pleased with their service. They were on time and very professional. You would think those qualities would be a given in Boise service related fields, but we have found that not to be the case with other Boise plumbing companies. With these guys though, you get a great team. They cleaned up well after their work and spent time going over every aspect of the install. Keith left his card in case we ever have any issues. I have called them needing service and they came right out . The unit has always worked wonderfully, there was a just a rattle from a loose screw. I really could not recommend them enough.

I noticed on a late weekend night that my 20 year old gas furnace was dripping water onto the floor. Drain Pro Plumbing had a 24 hour service line and their on-call person walked me through the issue. They determined it wasn't an emergency so they scheduled an appointment for regular business hours, saving us some money. It turned out to be an issue with the condensate line. They broke down our options - we could fix it or have it replaced. We decided to have it replaced as it was extremely old already. Their sales representative took his time and laid out all of our options. There was no pressure to upgrade and he actually talked us out of paying extra for some upgrades we thought we needed but would have been excessive/unnecessary. When he finished, I felt very informed and confident in my decision. We scheduled the replacement and paid half up front.



The heating and air repair team was very friendly and considerate as well. They made sure to protect our floors and explain everything they were doing. When the Boise heating & AC team pulled out the old furnace, they realized the water damage from the condensate line was significant. Our subfloor under the furnace was barely holding together. They brought this to our attention right away rather than installing the new equipment over the top. We asked for a Boise carpenter recommendation to fix the floors and they arranged to have one from an associated remodeling company come out right away. This delayed our heat pump installation but Drain Pro plumber Boise provided us with several high quality space heaters at no charge while we were waiting for the repair. They also completed as much of the electrical and ducting work as they could on that first day so that they could quickly connect everything once the carpentry was done.



They even noticed and pointed out an issue with our plumbing while they were working in the crawl space! Overall, a very thorough, friendly crew with a sharp eye for all sorts of Boise home issues. We got an excellent new heating system at a reasonable cost and averted major structural and Boise plumbing disasters, too.

Checked a leaking external faucet. Was able to tighten it a temporary fix that is still working for me AND showed me the replacement part that I would need to get, should this fix wear out. He saved me money with his recommendations and set me up to be successful doing the small repair that might be needed in the future. I have used Drain Pro plumbing Boise in the past and will continue to do so!

If your looking for an honest Boise plumbing or hvac company i don't think you can go wrong with keith. His prices were a bit steep on our new air conditioning system but i believe a lot of that was because the air conditioner it self cost so much money. Right in the middle of summer the only time, as well as the worst time our air conditioner unit could go out. But thanks for at least making things a little bit easier drain pro