Broadway Towing

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There are a bunch of criminals who will damage your car and lie about it. DONT NOT EVER LEAVE YOU CAR STORED HERE. They will decide to have fun if it is a high performance car. All i say is, broadway towing, watch your backs. Karma is creeping around every corner. You will never get away with being crooked. It could be tomorrow or years from now.

THE VERY WORST!!!!!!!!!!!

I ended up with the misfortune of dealing with this company. I don't know why but 21st Century Insurance contracts them as a roadside service provider. I didn't bother to check their reviews as I was in an emergency situation and just needed to have my car towed a few miles away to a shop for repair. #1, They were late and not at all apologetic about it. # 2. They were rude and seemed to be on the hustle from the moment that they pulled up. # 3, They didn't seem to know how to use their own equipment on the truck, it took the big guy nearly 10 minutes to just pull out the hoist cable. # 4, They were yelling cat calls to every woman that we drove by on the way to the shop. # 5, They charged me a $20.00 fee for some oil that dripped from my car onto their truck bed that already had oil on it before my car was placed, which my card was charged for payment to the driver not the tow company. # 6, On the way to my shop I had to sit between the two men and the smell was horrendous. All in all, avoid this service at any cost, I will be contacting my roadside service and filing a complaint.

THE WORST experience ever!! Heading to the ER w/ my sickly child & caught a flat on the fwy. "Sam" the mngr/supvsr/owner of the company had us waiting over 2 hours for assistance which NEVER showed up! Called to check on status & he tells me I should've checked my tired before hitting the road! The rudest & worst customer service ever!!

Very rude and unprofessional. I locked my keys in my car and my insurance arranged for Broadway to come unlock my car. He came 25 minutes late with no apologies and an attitude. He told me it was my fault he was late because he tried calling me to find out where I was. My phone had died but I had given them a very precise location and address, so he should have easily been able to find me. Later I called the main office to let the manager know about my poor experience. Instead of showing sympathy or apologizing, the manager was extremely rude and started yelling at me. He even had to nerve to tell me 'it's not our fault your phone died' and 'if you don't answer your phone we're not going to waste our time on you.' I can't believe anyone would speak to a customer like he spoke to me. These people clearly don't care about customer service.

I just had the best experience with this company ... The guy who came out was amazing he helped me get into my car I had locked my keys in there he came in less then 30 min and it look him 5 min to get the car door open ... I will recommend this place to everyone great experience...

What's supposed to be a routine service ends up being one of the most humiliating experiences I've had in recent memory when this particular towing service sends a verbally-abusive thug to supposedly assist me. Apart from that, they were 2 hours (2 HOURS) late and when you try to call their number you get a screaming angry person on the other line in place of a pleasant hello. I would not recommend this place to anyone for anything. Horrible service, horrible people. Not worth your time or money.