Carcare Collision Center

Write a Review815-725-3665

CLOSED NOW - Opens at 9:00am

Rich O. was my Estimator. He did not do what he said he would do (check damage to alignment), and even admitted to me that he forgot our entire conversation the day I first met with him. I believe Rich is so busy trying to scam people and insurance companies, that he doesn't remember what he told who. He also lied to my husbands face, saying our insurance company only came out once and issued him one check, when they came out twice.I will never go back or recommend this company. My car was there for 3 weeks and they never called me ONCE to keep me updated or even tell me my car was done. I am beyond disappointed.

great work . paint match always good . poor customer service at front desk . woman at front is not very friendly .rude.