Cascade Pool and Spa Repair and Service

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I emailed this company asking if they could install a solar cover and reel on my pool. Jose (owner) came to my house to assess job at the end of August 2016. He said he could do the job. I bought the solar cover and reel. For many weeks I didn't hear from him after I had told him I had the materials. Eventually a month after our first visit he came to my house and put the solar cover on my pool, cut it, and put together the reel. However he did not finish the job. He said he needed to wait a few days before he could further cut the solar cover to fit the pool and he also needed to get some supplies so he could attach the solar cover to the reel. It has been 4 weeks and he still hasn't competed job. I've contacted him several times. We had a date set for him to come out and finish the job and he just didn't show up and didn't notify me that he wouldn't be showing up. So I stayed at home for nothing. This happened twice. The last time was this past Monday. I hadn't heard from him in two weeks so sent him a text and asked if he was going to finish the job. He wrote back and said yes sorry and we agreed he would come on Monday to finish the job. He never showed up. I sent him a text asking if he was still coming. It has been several days and still no response. He is very unprofessional and unreliable.