Citibank NA

Write a Review800-627-3999

put you PHONE number on your website. I do not want to call an automated receptionist. No 800 numbers. Place your local number in Yellow Pages or on your website.

IM SO GLADE TO FIND A CITIBANK, I CAN PAY MY MORTAGE, AND I CAN DO EVERY THING IN JUST ONE STOP, YOU BETTER CHECK ON THIS BANK YOU'LL NEVER HAVE WRONG CHARGES

I agree with all the comments herein..... fast to take your money, slow to solve any problems

found "bill me later" e-mail requesting info .. this from citi bank of utah . never heard of bml called # for cb and is automated .. no svc dept .. if you dont have an acct # no help .. i rate this as phishing..

There is no number to call the branch. I needed to make an appointment with an officer regarding a business account. There is no listing in the phone book and no number for the branch online. Very inconvenient!!!

I have a credit card with then I have never seen a service so slow for posting information

I inquired about a loan to consolodate some loans of mine, and they offered me a loan of $10,000 as I requested, but at a 29% interst rate! OMG! I hope our current president does something about these big corporate banks, and credit lenders that are continually ripping off America. I laughed, and said I wouldn't be doing business with them.

This is a very good bank, I have been with this bank for 10 years.

I called Citibank just to get information so that I can become a new customer and I was tossed around on the phone for more that 30 minutes. I rate their phone system and their customer service as being LOUSY...........

I couldn't rate them lower than one star, or I would have. Just a warning note, if you have any problem with Citibank or Citimortgage, you are calling India with their customer service number.



When talking with India (the folks who Citimortgage outsource their customer service to), they are often difficult to understand and only communicate with Citibank via email.



In my case, they took my house payment out of my account twice this month, and I was told there was no way to get it credited back to me before their 3 day standard process. I called every phone number I could find and finally got someone in the United States who tried to help, but by the time I got them, they informed me it was too late in the day and the funds wouldn't get to my account until Monday or Tuesday.



What a diasppointment. If we want to fix our broken economy -- we should consider doing business ONLY with companies who employ those in our country. Right now, it seems we are doing a pretty good job of boosting India's economy, at the expense of a lot of jobs here in the United States.



This is one more company I will add to my list to not support, as they have pushed jobs from our country, overseas.