Doug's Appliance

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OPEN NOW - Closes at 7:00pm

I give Doug 5 stars for expertise for he knows appliances and will fix them correctly, but he does not listen to the customer, so the customer has to repeat the same thing over more than once! As much as he will order a part, or appliance and make an appt. with the customer, he does not let the customer know if the part arrived and has them waiting around for a call where they have to re-schedule again. This happened twice with us! We had to call him, and then he told us he would be at my home in a half hour and came over an hour late. He did not apologize for that but acted entitled since he was in the two hour time frame. So, he lacks professionalism in dealing with the customer, showing little respect for them!!!!