Empire Charters

Write a Review415-999-5516

OPEN NOW - Open 24 Hours

TERRIBLE. We booked with these guys to take our group from Vegas to Long Beach and then back. The bus they used on the way to Long Beach was rattling and shaking all the way. It slowed to a crawl up even the slightest hill. The driver assured us this was their “spare bus” because the other one was in the shop. Hard to believe it, but tbe bus they put us on for our return trip was even WORSE! Still rattled and shook and felt very unsafe. It had to stop on hills to let the engine cool down! The drivers were nice but the busses are pieces of &@*#! I wouldn’t book with these guys again ever!

I contacted this firm a few weeks ago to get a transportation quote for an event in Asheville, NC. We required coaches to transport 85-100 people for 3 days. Don't bother with this company. They never responded to my RFP so I called them. They said they would respond. I called a second time and got somebody that said I should forward a RFP. If this company can't even respond with a quote, I hesitate to think what their service would be like. Pass on this one for sure.

One of the best company ever worked with. As a travel management company we worked with few occasions. They do a superb job.

Empire has been really helpful in moving our group for our church retreat. Very helpful courteous people. The driver Tony and Dispatcher Tim was extremely helpful.

Empire is a great company to work with. Good people and great service. We had some urgent corporate needs. They took care of it very professionally.