Espitias Cabinet & Door Makers Inc

Write a Review713-329-9515

CLOSED NOW - Closed

BUYER BEWARE!! The worst experience of my 35 years in construction! It took Juana FIVE times to get the estimate correct; every single aspect of it was wrong even though my clients and I went into their "showroom". Once we got the order corrected, she over charged me on the initial deposit. The worst part was that it took them FOUR attempts to deliver the correct products. The materials were wrong, the counts were wrong, the sizes were way off, and the styles were incorrect! Customer service was non-existent and I was lied to repeatedly by everyone I spoke with. Filo Espitia (whose name is on the business as well as the business card they stapled to my brochure the first day) told me that he was just a delivery driver and couldn't help me. Then they charged the second half without my authorization ten days prior to completion of the order; we still went through two more remakes after they charged me! According to all of the estimates they sent me, the second charge is due at completion, but the invoice (that you will never see unless you demand a copy), states different terms. I was supposed to be issued a credit for the second half, but shockingly it never came. When I went back to the showroom, Juana lied to me again and said that she couldn't process the credit that someone else had to do it despite the fact that Clemente (the other owner) told me he would have her do it that day. We are currently filing a legal dispute.