Friendly Plumber

Write a Review415-242-8818

My wife's family was in town for a visit, when we noticed water pouring out of the garage. Argh, our water heater broke. Perfect timing as usual! So, I signed up for an offer through one of these online services that recommend local plumbers, explaining that I would need work done right away. The result, flakes! I got 1 call back, 5 hours later, and the woman said they can't come out until the next day.



I searched some more on the internet and found this company in San Francisco. The plumber was over in less than an hour, and within 3 hours, we were up and running again. Absolutely top notch!

I called Friendly Plumber first, but got an answering machine because I guess it was outside their business hours. I left a message, then proceeded to call the other supposed good plumbers here and one after another, I got answering machines. Companies who claim to be open 24 hours, 7 days a week, and I got the annoying beeping tones of answering machines.



I guess I should have looked closely because someone else already ran into the same problem. It's really frustrating to me that apparently, plumbers don't answer phones anymore. I suppose things are that good. But I digress.



At the stroke of 9:00 o'clock, I got a call back from Friendly Plumber. Wow, now that's professional. I told the receptionist that my sewer is backed up. She asked several questions about the problem and told me that it might be best to call this other rooter company who has the proper equipment, and personnel for that type of work.  I called that guy who promptly answered the phone, and finally, he was able to clear the clog before noon.



I suppose I should have just waited for Friendly Plumber to open in the first place so that I didn't have to go through the run around. If I ever have another problem in the future, I know the one and only plumber I'll be calling.

This company is the best...they told me straight-up what was wrong and was honest, without pulling any punches.  I recently had two problems at my house.  One they couldn't fix because it was a stopped-up toilet.  They apparently do not do these, because I was told that I would actually get a better price from companies who specialize in stoppages.  They did refer me to another company who did charge me a good price, so they were right.  



The second problem I had was that my water heater needed replacement.  This one was done in less than half a day, which was very impressive.  The plumber did an excellent job, was polite and gave my wife and I a lot of tips on what to do in case we run into problems in the future.  I will recommend this company to other people.  Good Job!!

I called because of my plugged up toilet and was told by the receptionist that their earliest availability in 1-1/2 weeks.  Argh!  She also said that I'd get faster response by calling a rooter type company because that's their specialty, plus they'll be CHEAPER too.



Huh?  What?  Was that HONESTY I just heard?  She added that their plumbers are too skilled to do that kind of work, but rooter companies staff entry level technicians, which totally makes sense.



I'm definitely calling them later this year for my bathroom remodel.  And give that receptionist a raise, Friendly Plumber.  She's alright.

I had Friendly Plumber install a sink that I bought from Ikea. It turned out that my sink was missing a few pieces. The plumber that came to our house was great. He supplied us with the missing parts without giving us a hard time. He was very professional and courteous.

I called this company because they were recommended by my neighbor who already used them.



I am reviewing them because I was impressed by them. They were very friendly and professional over the phone, and came out right away to give me a quote. The price was pretty good and they were able to start right away.



They installed a walk in bath for my disabled mother and she is very happy that she can now take a bath on her own.

I've been a Friendly Plumber customer for over seven years and I have always enjoyed very good service from this company.



I'm in the middle of selling my second home in San Francisco, and it was part of the contingency agreement that I have things repaired before the sale could go through. Minor fixes of a leaky shower head, kitchen faucet replacement, and a wobbly toilet. Even though these things had to get done in a day and their schedule was already booked, Robert skipped lunch that day and ended-up working really, really late just to finish the project.



This is the kind of professionalism that isn't always around anymore. I even tried to get other plumbers to come out and do the same job after hearing about Friendly Plumber's schedule, but no one would even bother to see the job when I told them that I needed it done the same day.



I'm sticking with Robert and his crew. Their fantastic customer service is worth every penny!

I discovered this company through this site and what a GREAT find! The plumber got there when he said he would, and the price was I thought pretty fair considering this was 8:30am on a Saturday.



My water heater was leaking water everywhere and since my husband was out of town, I thought I should just open my wallet and give all its contents to the first plumber who walks through my door. Any plumber, anybody!



Shockingly, the plumber was courteous, professional, and even cleaned up the entire mess. He didn't have to do this, but I thought it was a nice touch.



Good recommendation, fellow reviewers. Thanks for helping me avert what could have been a very ugly and expensive mess :)

I was referred to Friendly Plumber by my neighbor when my kitchen sink, bathtub and sewer backed up.  



I called and found out that they don't work on stoppages, so that's what they mean by stoppage, but they did refer me to another rooter company who had really good customer service too.



I did though use Friendly Plumber to put in a new sewer for my house.  I'm a relatively new homeowner, so it was important for me to be able to trust my contractor.  



I got several bids for the job and was at first convinced that I should try to find a company who offers the pipe replacement without disturbing the ground.  After talking with Robert, he informed me that the city doesn't always allow that type of plumbing, it wouldn't be up to code and would never pass inspection.  Strange, the other plumber before him said that he does it all the time in the city and he highly recommends it.  I called the Department of Building Inspection's Plumbing Department to make sure because I really hate being on the fence with conflicting recommendations, but I was told with all authority that yes, in my area, that was definitely not allowed.  Can you believe this?  What if I went with that guy and in the end my job wouldn't pass?



Anyway, I promptly called Friendly Plumber back and they were able to squeeze me into their schedule.  Robert re-routed the path of the pipes to avoid having to dig-up my ultra-cool espaliered apple tree, which I appreciate.  He was very professional throughout the entire process and I'm very thankful for my neighbor for the last minute recommendation.

So far, I've been very happy with this company.



Robert has always come to my house ON TIME and has offerred solutions to my many, many a problem (yep, I'm restoring a Victorian) to sometimes from what I can tell more of a loss in business for him.



I highly recommend Robert.

Friendly Plumber is great. Very professional.  The plumber showed up maybe 10 minutes early for the appointment and gave me a detailed written estimate on the spot.



I wanted to have the job done immediately since my water heater was kaput, so the plumber called their office to order the heater and for more parts to additionally repair my bathroom sink faucet.



A little over 30 minutes later, another truck pulled in front of my house with my new water heater. The guy at my house installed it and repaired my faucet, at exactly the same price I was quoted.  



I also instructed on what I should consider in the future to bring the rest of the plumbing in my home up to date to avoid emergencies, and I am confident at his level of expertise as my faucet works really, really well now.

Our toilet backed last Friday and so I immediately searched for a plumber. Found Friendly Plumber's good reputation and when I spoke to the receptionist, I was referred to another drain cleaning company, who I was unable to reach, so I called Friendly again.



I was told that alternatively, I or someone handy I know can also rent a snake from Home Depot, and it'll solve the problem too.



$44 got it done. Thanks for being professional and not hanging up on me, and for all your help!

The gentleman from Friendly Plumber did a great job for me. He was very professional, diagnosed my sewer problem quickly and then fixed it quickly as well.



Yes, the "Friendly" experience was not an inexpensive one. However, I think he realized as much and did not try to weasel me out of my money either. The project was well detailed in writing so I knew exactly what I was being charged, and the exact terms of the transaction. I liked the guarantee on all the work done and that I had no obligation to proceed with the job in the first place just because he looked at our sewer main.



Throughout the project, the plumber and the office support I received have been highly professional, which was impressive for such small, local operation.

Friendly Plumber came to my house to look at our water heater and give me an estimate. I wanted a tankless water heater and so this was ordered and we made an appt to come back the Monday after it was supposed to come in to do the work. While working on the heater he noticed another small part to the pipe that needed to be repaired. He did not charge me for that part because he didn't add it into the original estimate. (very honorable) He was very professional and polite. He also had very good communication, leaving messages on both my home and mobile phone with updates as we were waiting for the heater.

I was in a desperate rush for a plumber because my bathroom sink faucet wasn't working. I found Friendly Plumber through searching their reviews, and we first did a telephone 3 way with my dear landlord -- who is tanning in Maui as I write this, to get permission for them to work. This was really helpful in eliminating any questions on my landlord's part, because we're all at least in the same page, and I'm happy my problem was attended to by a professional.



Joseph did all the work in less than 3 hours, which really helped free up the rest of my day off. I was given a 4 hour window by another plumber just to show-up, and my hot water dispenser wasn't even going to be installed the same day.



Even my landlord is miraculously happy because the plumber's charge was reasonable and all the work is backed up by a warranty.

Joseph is an excellent contractor! He and a helper just finished a full bathroom remodel for me, and installed a tankless hot water heater at my house in 2008. That has been a Godsend to my four kids, and we now have a gorgeous showroom, bragging rights bathroom my wife is so psyched about.



Joseph and his helper were very professional and trustworthy. We are very pleased with their quality of work, and excellent attention to detail.

Special respect and many thanks to Joseph, who stuck with our "mystery leak" until it was solved. Gas fireplaces are tricky in that it's a specialty area between plumbing and electrical. Many plumbers can not handle this type of repair. I know because I went through eight seemingly expert companies in the Yellow Pages, and no one could give me any answers. Joseph came to my home a total of 5 times - until the repair was complete. Throughout what could have been an unpleasant and frustrating experience (for me and their company), all employees I have encountered were friendly and professional.

Great mom and pop operation. Fair price, friendly, knowledgeable. Joseph explained what he's doing and how it works. It is very hard to trust contractors these days, but I will only call him from now on. Thank you for being a true professional!

My mother's Victorian developed a bad leak in one of the bathrooms. If there's something that can be said about Victorians is the chain reaction of problems that can happen, once something sets it off.



Well, Joseph of Friendly Plumber came over a couple of nights ago, and squeezed us in at the end of his work day and fixed the leak like it was no big deal. My mom said she can tell he is definitely experienced at problem repairs. He was professional, quick and very considerate in what he charged her - not jacking up the price because she's a senior citizen.



Thank you from the bottom of my heart. You completely earned this good review, and all our business from now on.

I am glad to see that this plumber is receiving high marks. They were very professional, friendly, and helpful in fixing my moms water heater (shes elderly) in the last minute, 1 hour notice.