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Republic has terrible customer service and it is a shame that Catawba County does not allow for multiple services. I had a receptacle in addition to the one they provide that they would not pick up (they did last week) My receptacle has the same bar design as theirs so that their hydraulic lift can grab it. I called in to discuss the problem and they said that they would not dispose of any trash that was not in their receptacle and that was all they could do, so I cancelled my account because "it was all that I could do"