Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

12/31/2013

Sloppy Work

I went to J&D Trailer with a cracked axle. Upon picking up the trailer I noticed that they failed to install a bearing grease cap. When I looked closer I saw they had the wheel on inside out. That was a problem. I should have kept looking at the work performed. After about 200 miles I had a blow out. Upon inspection both of my new trailer tires were worn bald. I realized they had installed the axle incorrectly causing the tires to “tow in”. This was a rookie mistake and not one a professional trailer shop should have made. It turns out they had their new guy do the work and never checked what he did. This was just a light duty trailer, the fix was easy and the blow out didn’t cause any damage or lead to a wreck. Had this been a stock or boat trailer the ending might have been different. I asked them to refund enough of the labor costs to cover the new tires. I never heard from them again. If you are in Helena and have them do some work, make sure you check it out before hitting the road. They might have the “Knowledge and the Tools” as they say but they are just sloppy. Don’t trust your life to them.

More Business Info

Hours
Do you know the hours for this business?
Services/Products
Auto Parts Jump Starts Sales Towing
Payment method
master card, visa
Categories
Truck Service & Repair, Towing
Suggest an Edit