Morris & Sons Towing

Write a Review408-995-6900

CLOSED NOW - Opens at 8:00am

Extremely rude, unhelpful. Driver was 45 minutes late and made me miss an appointment. My job consists of 1-3 appointments of these types every weekend, and losing one means losing 1/2-1/3rd of my income for the week. I offered the appointment a full refund of my cost and a free appointment at another time...losing $400 because of the tow truck's tardiness. Upon emailing Morris and Sons, they told me it was my fault and refused to refund any of the service costs. They could have referred me to a different towing service when they realized they were going to be late, instead I get a call 45 minutes after they're supposed to be there saying "Do you still need my services?" Insinuating that if I was too mad, they were just going to completely bail on me!! There were just a thousand ways that they could have done better, and they failed on all points. Stay away!!

I was really upset when my car broke down, they arrived quickly and towed my car to the repair shop for the price that they quoted,the driver was polite, he vene offered me a bottled water. I would definately recommend them and/or use them again..