old city cleaning service

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We were moving to a 1500 sq. foot apartment in Olde City and wanted the vacant space cleaned. Nany came out and assessed the job. Her initial estimate was $325 which is pretty outrageous...eventually she agreed to do it for $200.



Since we just moved in, we did not have any cleaning equipment. She said she would bring her own. We were impressed by the thorough way she surveyed the apartment, she checked every nook and cranny, so were excited that she would do a good, careful job.



But then, she showed up with only a backpack full of supplies and a Swifter...definitely not enough to do the job...no vacuum, no mop.



When we arrived at the apartment after she had been there, we found dog hair still all over the place from the past owners, stains on the floor, the kitchen counter didn't seem like it had been touched...not a good cleaning job AT ALL.



When we called to express our dissatisfaction, she kept telling us how dirty the apartment was, and how much she had to do to even get it into the condition she left it.



I asked her if she could come make it right...at which point she hung up on me.



Her website says "cleaning" service not "less dirty" service. For $200 for 5 hours of work, she definitely cleaned something...my wallet, but not my apartment. If she couldn't clean the apartment, she should have let me know ahead of time. What a waste!