Overnight Prints

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Just 1 day late.

What does "on or before August 11th" mean to you? To me, it meant that I'd have the cards I ordered in time to use them at the event I planned to attend.

When the cards didn't show, I called Overnightprints.com and begged them for some other solution where I could still receive the cards. They kindly offered to "refund my shipping charges". WHAT!?

In this case, what would you want? I wanted to keep the cards and get 100% of my money back. It's only $100! Instead, it was calls and emails back to ONP when finally I got a letter from [email protected]. This person still accused me of trying to get free cards and quoted "terms of service" items that didn't even apply! Thanks alot!

Here are the exact facts: Ordered Aug 4th for "on or before Aug 11" shipping, that's ground and yea, the cheapest way. I was leaving Aug 12th. The cards were knowingly shipped late on Aug 6th (they told me they knew they'd be late) without a call or even email saying they'd be late. When I called Aug 11 to see where my cards were, ONP was flippant about the lateness. Hello! Over-night-prints?

Finally, ONP did refund all my money and offered to let me keep the cards... TOO LATE! I had already sent the cards back.



DO NOT USE Overnightprints.com if you want your shipment delivered on time.

don't be fooled by there bait and switch pricing

THEIR LOCATIONS ARE CALIFORNIA AND KENTUCKY. THE SOONEST THEY CAN GET ME BUSINESS CARDS IS A COUPLE DAYS FROM NOW. WHAT A JOKE I'M GOING TO KINKOS

Next time go to Charity Design Publications (www.cdp1.com). They are the best.

We use Paper and Ink exclusively for their excellent service, fast turn around times and unbeatable pricing. They earned our business and we continue to send all of our print jobs to them. We have always been satisfied with the print quality of their business cards, postcards, one color prints and full color fliers.

They have fast reliable service and great quality!