Pacific Power

Write a Review888-221-7070

Pacific Power has a comprehensive Customer Guarantee Program that includes seven guarantees that relate to issues customers have said are most important to them, and they are backed by a promise to pay. The guarantees apply to: • Restoring power after outages • Appointments • Switching on power • Estimates for new power supply • Billing questions • Meter problems • Planned interruptions (Some guarantees require a claim to be filed, and there are certain circumstances in which the guarantees do not apply.) The company's customer service center allows customers to contact specially trained representatives 24 hours a day, seven days a week. Pacific Power also has a direct line for customers to call when the power goes out. Manage or start a new account online. Learn about our Blue Sky renewable energy program. Serving the west for nearly 100 years. Sign up today! Habla espa¿ol.