Paradise Cleaning

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CLOSED NOW - Opens at 10:00am

Paradise cleaning is by far the worst home cleaning service I have ever encountered. This was a considered a "move in" cleaning for my home. The previous owners had left the house vacant for several months so it needed a thorough cleaning. I specified the things that were most important to me, such as cleaning the dust off the tops of the cabinets, damp wiping the cabinet doors, closet and bedroom doors, baseboards etc. I have tile floors in most of the house and gave her a brand new steam mop to make her job a little easier. She told me she preferred the owner not to be at home while she cleaned and so I accomodated her by going out. When I arrived home (4 hours later) she was in my driveway waiting for me. I knew she had a small child she needed to get home to so I went inside and did a quick peek at the services. On the surface it looked fine, so I proceeded to pay her, what I considered a bit high price, but none the less that was her quote and I agreed. After she left, I proceeded to look further and found she did not do the tops of the cabinets, the baseboards and doors were still dusty, I found dirt behind my couch, which she specifically told me she pulled out and cleaned behind, I found hair on the bathroom floor and the "slop sink" in my laundry room was full of dirty water. I immediately called her and told her that I was not satisfied and wanted her to come back and take care of what she didn't do, but was told "I have a child to get home to, and I'm sorry your not happy with my service." No offer to come back at another time, or to make amends in any way. DO NOT USE PARADISE CLEANING in the Bonita, or Naples area. The owner is the person who provided the services, (she is a one woman show) and she is not a professional in any way. She claimed to have been in business for many years, I can't understand how. I only wish I knew what she did for the 4 hours I was gone, I expected to come home to a spotless house, and what I came home to was a 70% clean house. Disappointing is a mild description of the services I received.