Performance Bicycle Shop

Write a Review919-933-1491

OPEN NOW - Closes at 8:00pm

I went to Performance Bicycle on Oak Valley in Ann Arbor, MI to purchase a bike for my son's 11th birthday.



A terrible mistake!!



Upon returning to pick up the bike after the free assembly, I was refused my purchase unless I agreed to sign a contract releasing them from all liability! Not only did they want me to sign, but they also demanded my 11 year old son, sign it as well!

The manager explained this was to prevent law suits should something be wrong with the bike. After telling me it was assembled by HIS staff.



The store has NO posted signs indicating a contract is necessary before the bike is released. There was no statement on the receipt, nor did the salesperson eager for my $250, mention that I would not be allowed to take my purchase out of the store unless this contract was signed.



They seemed genuinely shocked that I chose a refund rather than be subjected to their contract. I find it hard to believe this is a legal practice!



I do not want to do business with a company that tries to manipulates a parent to sign away their rights or disappoint their child.



This store is a definite NO GO!