Pet Palace
Reviews
01/22/2015
Provided by YP.comI wish I could give lower than one star, but this is all I'm allowed. They were informed my dog was dog aggressive, but apparently didn't take it seriously as a handler let him loose and he attacked another dog and received injuries himself. I was charged for 5 "one-on-one" play times, but only four were documented in his "report card". My wallet was stolen and they refused to rebate or replace the punches on my lost card. I will not return.
10/27/2013
Provided by YP.comI have left my dog for both boarding and daycare. They do a great job with her considering her anxiety with other dogs. The staff seem genuinely affectionate with her and she responds well to the location and staff. She would let you know otherwise! Highly recommend.
04/12/2013
Provided by YP.com03/30/2013
Provided by YP.com10/30/2012
Provided by YP.comThank you for taking such great care of my dogs, Ralphie and Opie! Everyone with dogs know one of the hardest parts is not only trusting your dog in the care of someone, but hoping your dog trust them as well. Everyone here was really professional and made my dogs feel calm and comfortable.
10/30/2012
Provided by YP.com10/28/2012
Provided by SuperpagesWe picked up Ruby Sue and Ollie today after boarding them for the first time... ever. This also happened to be the first time we've boarded dogs, as we generally leave them with friends or family. We were so pleased with the entire process with your organization. From the moment we walked in, the staff was friendly and helpful. I was most pleased that we could tour the facility.
08/25/2012
Provided by YP.comI am so happy that this place even exists! My pup loves coming here and seems to get excited every time we get in the car - just in case we're going to Pet Palace. I am very happy we have place to take him so he can run around and enjoy other friendly animals in a safe environment.
07/14/2012
Provided by YP.comI too recently (7/12/12) had a bad experience at the airport location. I really wanted to have a good experience so I could have someplace to board my dogs and not worry abuth them. I paid for 2extra potty breaks and daily one on one play. I'm willing to pay the $$ to have my dogs well taken care of. Upon pick up I discovered one of my dogs had gotten pee on his bed and since the pee was completely dry on the inner lining he had to have laid on the pee bed for at least two days for it to be that dry. When I called pet palace to complain they told me he had not been laying on a pee bed and said they had washed the bed cover. Under the circumstances that would have been impossible, I had a liner between the bed and cover that was pee soaked. I paid $255 for a 4 night stay and my boy had to sleep on a pee bed for at least 2 days. I felt horrible about leaving him there under these circumstances and when I called pet palace to complain they told me they had washed the cover and he had not laid on the bed with pee on it, which is not possible considering what I discovered when I got home. I won't be back and wont recommend pet palace to anyone.
11/17/2008
Provided by YP.comI just started taking my dog to attend the doggy daycare and she seems to love the people there and came home happy. Everytime I walk into the place everyone seems so excited and can't wait to play with my dog. I will continue to take my dog there. Great place and great prices.
10/16/2008
Provided by YP.comI boarded my puppy recently, and was very pleased. They knew all of my pets information before I left her there. I was able to bring my own and added on extra playtimes. It made me feel at ease while I was gone. The staff was very friendly and eager to help me feel comfortable leaving her. I will continue to go there and will recommend it to my friends!
05/16/2008
Provided by YP.comMy dogs came home acting excited and very lively. They treated my dogs like they were part of their family. I could not believe how well they adjusted to our schedules at home. We took all their favorite toys and even their beds. The customer service made me feel so welcome. We have another vacation coming up and I would never take my dogs elsewhere!!!
05/08/2008
Provided by YP.comTerrible service at this boarding resort and overpriced
We apologize for any negative experience. Pet Palace does our best to ensure every pet receives excellent service. We provide lots of extra services, chart all feedings, eliminations, extra services and walks, and employ only the best. Please contact us directly if there is any dissatisfaction with any service - we'd love to make it right!
More Business Info
Pet Palace believes in Playful Days and Peaceful Nights!
- Hours
- Regular Hours
Mon - Sun: - Extra Phones
Airport Fax: 614-471-6405
Hilliard Fax: 614-529-3777
Powell/Lewis Center Fax: 740-549-3777
Hilliard : 614-529-9400
Powell/Lewis Center : 740-549-3700
- Services/Products
- Boarding Dog Boarding Cat Boarding Kennel Grooming Cat Grooming Dog Grooming Daycare Dog Daycare Cat Daycare
- Brands
- Iams and Eukanuba
- Payment method
- amex, mastercard, discover, visa
- Location
- 3 Columbus Area Locations: 2800 Ole Country Lane Columbus OH 43219 Near the Port Columbus Airport 614-785 8205 Hilliard
- Amenities
- Pet Palace offers Pet Boarding, Daycare, and grooming in Columbus and surrounding areas. We provide luxurious, yet affordable accommodations for dogs and cats. Unlike a typical kennel, Pet Palace pampers each and every pet and treats them like our own. We have three convenient locations to serve you. We are open 7 days a week from 7am- 8pm. Pet Palace believes that an active pet is a healthy pet which is why we offer extra exercise breaks and play times. During your travels, board your pets at Pet Palace and they will have a vacation too!
- Associations
- BBB Angie's List ABKA
- Other Link
- Other Emails
- Categories
- Pet Boarding & Kennels, Kennels, Pet Grooming
- Other Information
Wheelchair Accessible: Yes