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Alexandra C.

11/29/2016

Provided by YP.com

I was recommended this company by a plumber whom I was unable to use because he was unlicensed. I called and Maikel was the one who came to my house, he comes to my house in a Honda CRV wearing jorts and a polo. No where was there an indication that he worked for a company, I told him what I needed so he called another guy to come, in a beat up minivan. I should
Have known then that these people were going to steal my money.

They ran the camera through the pipes, gave me my DVD and left. Mind you, I have water coming up from my kitchen floor and they could not tell me what the issue was, what I need to do to fix the problem, nor how much it would be to fix.

I needed a report with the diagnostics and I called the other name that was on the business card bc I figured I wasn't going to get anywhere with the guy that actually came here. So the other name was Rey Alvarez, it only took him 3 weeks to get me the report. I called him, text him and emailed him. And it was excuse after excuse. Once I FINALLY received my report, everything is incorrect. The date, the issue, everything. They took my $350. It's people like them that try (and succeed) to take advantage of a girl who doesn't know anything about plumbling. I hope they don't do this to anyone else.

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Category
Plumbers
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