Polanco's Towing Service

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Find another company. It's not fun having your vehicle fail and be stranded.What makes it worse is when a tow truck company like Polanco's takes advantage of the situation. It happened

at my most vulnerable and desperate time. I was taking the kids to school when the car failed in a busy street in rush hour. Iwas fortunate enough to get the car to the side. They hooked up to the car without giving me a proper estimate. They towed it to the repair shop which was 5 miles away I repeat 5 miles away. The repair shop then states that Polanco's is billing them for $325 and would not release the vehicle until it was paid. I reluctantly paid the $325. My fault for not getting a written estimate. But when you are stranded with kids and a dog in the car. Priorities was just to get the car to shop and kids to school. Which we ended up walking the rest of the way. Later that day I called other companies to find out that a typical 5 mile tow would range anywhere from $60 to $150. Find another towing company. These guys are crooks. I was willing to pay $200 for the tow which I though was more than fair for a 5 mile tow I repeat 5 miles. But these guys will kick you while your down. Find another company!!!