Pool Pro

Write a Review281-261-0548

CLOSED NOW - Opens at 9:00am

NEVER, NEVER, NEVER go here. We made an appt with the owner to come look at our pool plaster and give us a 2nd optinion on what needed to be done to get to the right color. He never told us at appt scheduling or when he was out there that there would be a charge for him to give us his opinion. A week later I received a bill in the mail for $108 for the "consultation". I never approved, authorized or agreed to pay for a 2nd opinion, nor have I ever been charged by any other company to do so. When I called adn spoke to him, he was very rude, yelled at me, told me not to pay the bill then and hung up on me, As of today, we are still receiving the same bill from them. Buyer beware - totally unethical billing practices and HORRIBLE customer service.

I was not only charged for services that I did not receive, but treated with terrible customer service. The owner, John, yelled and screamed at myself and my husband when we attempted to explain what services we received and hung up on my husband. And at no time did we raise our voice with him. He lost our original invoice which displayed the correct charges and refused to even acknowledge the invoice even though we faxed over copies. Stay away!!!! Not worth the trouble. I wouldn't recommend this company to my worst enemy!!