Premium Escrow Inc

Write a Review626-446-8221

CLOSED NOW - Opens at 9:00am

Their service is unacceptable. They are not friendly and over charge compare to others. First they put Mr. Shirley X and Mrs. XX as husband and wife on all the doucuments. Have you ever seen a male name Shirley? They just don't care. They never clearly answer my questions and expalin the documents to me when they asked me to sign. The next morning after I signed the loan documents and gave them the cashier check, they called me again and said I needed to go back to their office and pay them another cashier check because they made a mistake on calculation. I had to drive all the way to their office and bring them another cahier check immediately in order to get the funding on time. The nightmare is not end yet. In that afternoon they called me again and said they already got the funding from the bank. But my wife's middle name is missing on the title. They suggested I should close the escrow first then do the recording again for my wife's name correction. That means I had to go back to their office again to sign the correction application and pay the recording fee again. When I ask them how much is recording fee; she just said," Don't worry! We have money left on your escrow account." She does not even show any sorry for that. What kind of attitude is that? That is my own money. They should refund all the extra money to me after the closing. Not asking me to pay for their mistake. Choosing this escrow company will be the biggest mistake in my whole life. Please stay away from this company.