Preston Nealy Plumbing

Write a Review903-934-9919

CLOSED NOW - Opens at 7:00am

Great job during Covid year. Out guys kept working to meet the needs of our community.

Be leary of this company. I paid them $3500 to re-plumb the sewer pipes in my house to get it done right. I had hired too many fly by night people so I decided to finally get it done right. So I hired them to redo every sewer line under my house. Within the first month after it was done the pipes stopped up twice. I had to call them back out to unstop them. I wasn't doing anything other than the normal every day living things. They charged me both times (more than $300) to come out and unstop the pipes. Fast forward less than two and a half years. The main pipe separated under the house and toilet paper was getting jammed up and stopping everything.(I feel like their work should have lasted longer than this if it were done correctly) I called them and told the man what was happening, he said there would be someone out that day to take a look at it. Nobody came, so I called again the next day. The lady said she would get with him and call me back. No call back. So three days after that I called back and was told he's on a big job and wont be back for a couple of weeks and when he did come it would be $110 an hour service call. During the same call she decided that since he would be gone so long it would be a bio hazard by the time he got back and told me to just call someone else.
These people do not stand behind their work at all. Not even within the first month or so.
I had someone else fix the problem and he told me it looks like they reused the pipes I already had under the house. So I was essentially charged $3500 for someone to get under my house and glue pipes together.....

Great job! I would highly recommend! They handled an emergency situation for me and replaced my water heater. Very friendly from beginning to end.